ALL SYSTEMS OPERATIONAL · HARARE, ZIMBABWE (CAT, UTC+2) · OPEN TO REMOTE & INTERNATIONAL ROLES

Lawrence
Chiwaya

Senior Systems Engineer · Cloud & Infrastructure Architect · SRE / DevOps · AI-Driven Operations

Portrait of Lawrence Chiwaya
years in fintech infra
7+
active subscribers served
6M+
platform availability
99.9%
core migration led
$20M+
VMs codified with IaC
1,000+

$ whoami

Running the rails behind a nation's money

I lead SRE and platform engineering for Zimbabwe's largest mobile money platform, serving more than six million active subscribers. Most recently I led the infrastructure workstream of a $20M+ core platform migration — a full hardware refresh with a zero-downtime cutover that doubled transaction throughput.

My work sits across hybrid cloud architecture (Azure, AWS, GCP, OCI), Infrastructure as Code with Terraform and Ansible, and Kubernetes — with a growing focus on AI-driven operations: applying generative AI and AIOps tooling to automate monitoring, incident response, and capacity planning. I'm OCI Generative AI certified, and I build automation-first teams that hold 99.9%+ availability at national scale.

$ cat experience.log

Experience

  1. Senior Systems Engineer Team Lead

    Econet Wireless – Fintech Pvt Ltd · Sept 2019 – Present

    Promoted three times: Systems Support Analyst → Systems Engineer (2020) → Senior Systems Engineer / Team Lead (2023). Lead infrastructure strategy and SRE practice for Zimbabwe's largest mobile money platform.

    • Platform migration. Led the infrastructure workstream of a $20M+ core mobile money migration to Huawei (2025–26), including a full hardware refresh — doubled TPS and achieved zero downtime during cutover for 6M+ subscribers.
    • Leadership. Manage a team of 5 systems engineers, owning the infrastructure budget and roadmap for a platform processing millions of transactions monthly.
    • Hybrid cloud architecture. Designed and operate hybrid environments across Azure, AWS, VMware, Oracle VM and FusionSphere, sustaining 99.9% availability for mission-critical fintech services.
    • Automation & IaC. Cut server deployment time by 50% by codifying 1,000+ VMs with Terraform and Ansible; embedded an automation-first culture across the team.
    • Reliability engineering. Established SLO-driven monitoring and incident response practice — reduced P1 incidents by 80% and cut mean time to recovery from 4 hours to 1 hour.
    • Cost optimisation. Drove capacity right-sizing and licence consolidation across the virtual estate, saving 30% in annual infrastructure spend.
    • AIOps. Piloted AI-driven observability (Dynatrace, Splunk AI, VMware Aria) for anomaly detection and predictive alerting, reducing alert noise by 50%.
    • CI/CD. Built pipelines on Azure DevOps and GitLab CI that increased deployment velocity and reduced release-related downtime.
    • Earlier delivery. Led infrastructure for a $5M+ platform modernisation (2019–20), doubling capacity with zero-downtime cutover; migrated 500+ users from on-prem Exchange to Office 365.
  2. Data Centre Systems Administrator Graduate Trainee

    Twenty Third Century Systems · Nov 2018 – Aug 2019

    Enterprise data centre operations for a leading regional IT solutions provider.

    • Expansion. Delivered a $3M+ data centre expansion, increasing compute and storage capacity by 50% while halving power and rack utilisation.
    • Operations. Administered 1,000+ VMs across VMware, PowerVM and IBM SAN; migrated the estate from vSphere 5 to 6.5.
    • Automation & security. Automated routine sysadmin tasks with Ansible (−50% manual effort); rolled out 2FA and permission hardening, cutting security incidents by 30%.

$ terraform providers

Core skills

Cloud platforms

  • Microsoft Azure
  • AWS
  • Google Cloud
  • Oracle Cloud (OCI)

IaC & automation

  • Terraform
  • Ansible
  • GitHub Actions
  • Azure DevOps
  • GitLab CI
  • PowerShell
  • Bash
  • Python

Containers & virtualisation

  • Kubernetes (EKS/AKS)
  • Docker
  • OpenShift
  • VMware vSphere
  • FusionSphere
  • Oracle VM

AI & GenAI

  • OCI Generative AI (certified)
  • AIOps: Dynatrace
  • Splunk AI
  • Checkmk
  • VMware Aria
  • GitHub Copilot
  • AI-assisted automation

Observability

  • Prometheus
  • Grafana
  • ELK
  • Zabbix
  • Nagios

Storage & resilience

  • IBM SAN
  • Veeam
  • TSM
  • OceanProtect
  • HA/DR design
  • Capacity planning

Data & networking

  • MySQL
  • PostgreSQL
  • Oracle
  • Redis
  • F5
  • FortiGate
  • Cisco
  • Cloudflare
  • DNS
  • VPN

Security & governance

  • ISO 27001
  • SOC 2
  • Active Directory / Entra ID
  • O365 Security
  • ITIL
  • Agile / Scrum

$ ls certifications/

Certifications

$ git remote -v

Portfolio & open source

$ cat education

Education

$ ping lawrence

Get in touch

Based in Harare, Zimbabwe (CAT, UTC+2, flexible) and open to remote and international roles.